Once an item has been customized and/or altered in any way it is no longer eligible to be returned or refunded. All Sales are FINAL
Once an order has been placed, there will be an 24-48 hour grace period to cancel or make changes for a full refund, however, in the case that the time has exceeded 48 hours, the order is no longer edible for a refund and deposits will be forfeited. All additional changes to your order may include additional fees.
Miss spelled names and/or sizes provided to us can be changed at your expense. Please double check all information provided at the time your order is being placed.
At this moment processing times are up to 2 weeks (14 days) from the date your deposit has been paid.
larger orders might take longer.
Deposites are required for ALL orders. Failure to pay your required deposit will result in order cancellations .
We have and hold the right to photograph, re-use and repost photos of our work. Everything designed and or altered by Herbella's Boutique will be photographed and used for marketing purposes.
All client photos that are voluntarily sent & tagged will be used as content for our media pages.
we would never post or repost children wearing our garments without consent.
We are not responsible for lost or stolen packages. additional insurance will be placed on your package only at your request . Once your tracking number as been provided please do the best you can to track your package up until the delivery date.
Please feel free to reach us at if you cannot find an answer to your question.
We are happy to help.
Order inquires will be declined if the desired due date is less than 2 weeks from the inquiry date.
unfortunately once a garment has been customized and/or altered it is no longer eligble to be refunded . We are open to additional design suggestions to make the garment to your likings.
YES! We accept all inquiries .
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